From Thursday September 29th to Monday, October 24th the Appleton Public Library will be conducting an online survey to collect information about how our patrons use the library’s computers and Internet connection and how this service makes a difference in their lives. This information will help the library evaluate our current services and to communicate the value of public access computing. The IMPACT Survey collects data across the following areas: general use of library and online resources, civic engagement, eBusiness, eCommerce, Education, eGovernment, employment, health & wellness, and social inclusion.
The University of Washington, with generous support from the Bill & Melinda Gates Foundation, has extended the benefits of the U.S. IMPACT Study patron web survey by making it available to all public libraries to use in their own data collection, planning, evaluation, and advocacy efforts. Through the survey website, our library also gains access to new tools to help us communicate the value of public access technology.
Our patrons will access the online survey through buttons on our public access computer workstations, the library website and paper copies of the survey will be available throughout the Library. If you need a paper copy, here is the link. Patrons must be 14 years or older to complete the survey. The survey takes 10-15 minutes to complete, is completely anonymous, and is available in English and Spanish.
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