2012 APL Public Survey

The Appleton Public Library 2012 Public Survey results are now listed under "Other Links".

APL 2012 Public Survey

Our annual public survey will be put on our website and paper copies are located throughout the Library. Please encourage patrons to fill one out.

2012 Staff Survey

As we approach the new year it is time to start thinking about what we want to accomplish next. I have attached a survey that has some questions very similar to those I asked you a year ago, as well as some new ones. While it was impossible to act on every individual response last year, it was really helpful to give people a chance for honest feedback and hear the common responses.

Here’s the link: http://www.surveymonkey.com/s/B7982XX

Please take time to answer before Friday, January 13th.

Thank you for all your hard work this year. Have a wonderful holiday – you’ve earned it!

Colleen Rortvedt, Director

Impact Survey Results

From Thursday September 29th to Monday, October 24th the Appleton Public Library conducted an online survey to collect information about how our patrons use the library’s computers and Internet connection and how this service makes a difference in their lives. This information will help the library evaluate our current services and to communicate the value of public access computing. The IMPACT Survey collects data across the following areas: general use of library and online resources, civic engagement, eBusiness, eCommerce, Education, eGovernment, employment, health & wellness, and social inclusion.

The results of the survey as well as how patrons used library and internet connections for any other purposes and suggestions for how computer and internet connections could be improved can be found on the "other links" column on the intranet.

Impact Survey

From Thursday September 29th to Monday, October 24th the Appleton Public Library will be conducting an online survey to collect information about how our patrons use the library’s computers and Internet connection and how this service makes a difference in their lives. This information will help the library evaluate our current services and to communicate the value of public access computing. The IMPACT Survey collects data across the following areas: general use of library and online resources, civic engagement, eBusiness, eCommerce, Education, eGovernment, employment, health & wellness, and social inclusion.

The University of Washington, with generous support from the Bill & Melinda Gates Foundation, has extended the benefits of the U.S. IMPACT Study patron web survey by making it available to all public libraries to use in their own data collection, planning, evaluation, and advocacy efforts. Through the survey website, our library also gains access to new tools to help us communicate the value of public access technology.

Our patrons will access the online survey through buttons on our public access computer workstations, the library website and paper copies of the survey will be available throughout the Library. If you need a paper copy, here is the link. Patrons must be 14 years or older to complete the survey. The survey takes 10-15 minutes to complete, is completely anonymous, and is available in English and Spanish.

Employee Benefits Survey Results

Thank you to everyone who completed the Employee Benefits Survey. We had a tremendous response, with 447 employees returning a completed survey. Here is a link to the survey results. In the summary, you will see:

1. A copy of the original survey (for your reference)
2. Quantitative results for 12 questions (please note: not everyone answered every question so the responses to the quantitative questions will not always add up to 447.)
3. Qualitative responses for 4 questions (organized by themes).

If you have questions about the survey results, please share them with your Department Director or e-mail humanresources@appleton.org. Your question will be shared with the Transition Team for a response.

The Transition Team is now reviewing the survey results to determine next steps. As the team moves ahead, we will continue to provide updates through your Department Director and future issues of Frequently Asked Questions (which will be posted on the Intranet as they are published).

Annual Public Survey

Our annual public survey will be starting soon. Please encourage patrons to fill one out.

RFID Demos

This week, the APL will be presenting 4 RFID Demos:

Monday - ITG
Tuesday - 3M
Thursday - TechLogic
Friday - Bibliotheca

If you (staff members) attend any of these presentations, please complete the below survey for each presentation.

http://www.surveymonkey.com/s/ZTRD5RY

2010 planning

Thanks to all the work done by staff participating in our planning process, we have some results to share from our planning retreat. You can read the documents at:

P:\ADMIN\Planning\LRP 10\RICK 2010 Results

I appreciate the thoughtful input from staff and Board. We'll plan to start the work of our planning committees soon to begin writing the next version of our strategic plan -- the feedback and ideas we got from our planning day will be critical as we plan our path forward.

Feel free to share any comments with Colleen or me, your supervisor, or a member of the staff planning task force:

• Jeremiah Christman
• Kris Kipping
• Rorik Olson
  
• Diana Sandberg
  
• Ashley Thiem
• Tony Wieczorek

Thanks to Rick Krumwiede for leading us through these planning exercises and for compiling the results.

2009 APL Survey Results

The 2009 Appleton Public Library survey results can be found on the APL Intranet Home Page under "other links".

2009 Facilities & Construction Management Customer Satisfaction Survey

The Facilities & Construction Department, requests that you please take a few moments to fill out the linked questionnaire. Please complete the following survey and provide any comments you feel are important for them to know. If you know staff that does not have Intranet access, please print and forward a copy of the survey to them. If you have any questions, please contact Dean Gazza @ 5572. Thank you!

Health & Wellness Interest Survey

The Health Smart Team is planning health and wellness programs for 2010-2011 and needs your input. Your opinions are valuable and will be used to drive the types of health and wellness programming that is offered at the City. Please take a few moments to complete this interest survey by November 9th.

APL Annual Survey

The APL annual survey is now posted on the website and copies are available throughout the Library. Please remind patrons to fill one out.

Community Needs Survey

The Mayor and Community Development Committee (CDC) of the Common Council invite you to participate in an online Community-Wide Needs Survey during the month of March to assist the City with prioritization of community development and housing needs. please click on this link to the survey to give us your views on many aspects of the quality of life in Appleton and how they can be improved.

Thank you in advance for sharing your ideas!

Procedures for Using SurveyMonkey

Some staff members have indicated that they would like to be able to do surveys on occasion. In response, I've drafted procedures , which we have discussed at supervisors meeting. Take a look.